Slides Framework

Data & Analytics

Wealth sector service providers have relied on large sales teams and traditional marketing methods to manage relationships with financial advisers and licensees. However, the rapid fragmentation of the advice industry is disrupting these long-held relationships, loyalties, and product and service expectations. With pressure to grow revenues while constraining expenses, distribution teams recognise that they have to leverage data to more efficiently remain abreast of the channel’s changing requirements and to more accurately target the right audience. Meanwhile, new regulatory obligations under the Design & Distribution Obligations legislation compel financial product manufacturers to better understand how advisers and licensees are placing their products with consumers.

Adviser Ratings has the richest and most current source of intelligence on the retail financial advice ecosystem to help firms stay in touch and to perform sophisticated profiling and segmentation for smarter targeting of advisers and advice businesses. The service is highly customisable to suit any scope and is delivered via secure file transfer protocol (SFTP) or application programming interface (API) into client customer relationship management systems, business intelligence tools, or enterprise risk management systems.

  • Distribution

    • Contact lists combined with granular insights data and analytics allowing product manufacturers and other service providers to target marketing spend and reduce costs.
    • The Adviser Ratings data sets are being used by a variety of service providers for other business needs too including strategy, market sizing, product development, resource planning, and M&A.
    Read about our Insights Library
    Testimonials arrow_forward
  • Distribution

  • "Magellan has chosen Adviser Ratings as one of our preferred data and insights partners for our retail wealth management business. We are impressed with the innovation they are bringing to the advice industry at this time of significant disruption. As an asset manager, we want to have the most up-to-date information on the adviser community so we can optimise our reach to current and prospective clients. Adviser Ratings helps to solve this challenge."

    Frank Casarotti

    GM Distribution
    Magellan

  • "Zurich uses Adviser Ratings’ data to better understand the shape of the advice market. We love that advisers can contribute to their profile on Adviser Ratings and then use the tool to engage with their clients and highlight the value of a good financial advice relationship."

    Phil Gould

    Head of Distribution Analytics & Governance
    Zurich

  • "Adviser Ratings has helped us scale. At a particular time now, where we're seeing so much movement in the industry, to be able to have that real time data at our fingertips, to perform our marketing and sales activities has been fantastic. We're really a partnership with Adviser Ratings."

    Angela Maxwell

    Senior Marketing Manager
    ASX

  • "We are delighted to partner with Adviser Ratings to access rich intelligence on the wealth distribution market. We are committed to working with financial advisers to support their business and clients. The insights from Adviser Ratings help us to better understand our customer needs and continue to improve and add services tailored to those requirements. This has become even more critical as advisers are rapidly moving to new licensees and demanding more from their service providers, and we must be responsive to that."

    Matt Heine

    Joint Managing Director
    Netwealth

  • Nightingale API

    The Nightingale API is the next evolution in the way Adviser Ratings generates and distributes the Nightingale dataset. The API was built from the ground up as a solution to serve Nightingale’s data in a JSON format so that it can represent the data and relationships as they are in the real world, without the limitations of being in a CSV or Excel format. Additionally, the API also provides deltas for each of the main endpoints so that you may view only what has changed between two datasets.

  • Licensee Compliance Manager

  • Fund Flow Management

    Adviser Ratings can transform your fund flow data management and reporting processes. We focus on providing Sales and Marketing outcomes by taking all manual work from the team and delivering fund flow insights across all dimensions e.g. adviser, licensee, platform, fund and region. By integrating the fund flows into your CRM alongside sales team activities, marketing campaigns and pipeline management, we bring all client interactions and outcomes together. More information on our process is below.

    Our Process
  • Licensee Compliance Manager

  • CRM Management

    A high-performing Customer Relationship Management (CRM) tool is crucial to Sales and Marketing success. We can support your team by providing tactical, specialist and flexible CRM support. When we work together on a long-term agreement we become an extension of the sales and marketing team, which means we can anticipate your needs and respond quickly to new opportunities and business changes.

  • Licensee Compliance Manager

  • Compliance

    The Adviser Ratings data sets on advisers, advice firms and licensees can be applied in a variety of ways by wealth organisations to protect their organisations including:

    • Licensee. Identify potential consumer complaints or adviser breaches by leveraging customer satisfaction ratings on advisers
    • Licensee. Reduce regulatory risk by monitoring a range of critical information on the advice practices and their directors operating under the advice license
    • Super Fund. Install stronger controls for acceptance of third party authorisations from advisers seeking to become the nominated representative of super fund members
    • Fund Manager. Improve knowledge on suitability of investment products sold to consumers by understanding the adviser’s investment process and customer base.
    More on our compliance solutions Download brochure
    Testimonials arrow_forward
  • Licensee Compliance Manager

  • "From a product provider's perspective, from Aberdeen Standard’s perspective, it'll certainly allow us to more effectively target our product distribution. From a design and distribution perspective, and clearly that's recent legislation that's been introduced, Adviser Ratings can provide the industry with the ability to provide better, more targeted service to, end consumers and the benefit of everyone. Ultimately, that should improve the confidence in the wealth management industry."

    Brett Jollie

    CEO Australia
    Aberdeen Standard

  • "At QSuper, we recognise the importance of maintaining up to date contact information on our network of financial advisers. Using Adviser Ratings data provides us the confidence to communicate directly with advisers and ensure our data is effectively maintained."

    Tim Cochrane

    Head of Customer and Marketing
    QSuper

  • Data Cleansing

    • Service providers with legacy software systems, weak data controls, and reliance on inefficient manual processes generally experience poor quality customer information.
    • The data sets, analytic capabilities and cleansing tools that Adviser Ratings has developed can be deployed to help wealth organisations improve the integrity of their data management systems. This is an entirely bespoke service with many applications:
      • Cleaning adviser contact databases to establish single adviser views
      • Filling gaps in contact information and ensuring information on the associated practices / licensees is correct
      • Merging multiple adviser databases together in the event of company acquisitions or where multiple divisions within larger organisations are collaborating
  • Data Cleansing

  • "We have been using the Adviser Ratings landscape report for two years and have found the analysis of the market trends together with local area insights to be invaluable for our strategy development and business planning activities."

    Stuart Clements

    Head of Strategic Partnerships and Growth
    QSuper

  • "The Landscape report for 2019 was invaluable and once again has provided great insights around the opportunities and challenges facing industry participants of all sizes. It is a credit to the Adviser Rating team that they have been able to present an even more comprehensive report than the 2018 issue considering the mass movement of advisers and industry restructure that has taken place. There is so much data available in the industry, however very few groups have been able to capture the data and provide meaningful insights as Mark and the team have done."

    Greg Newman

    Head of Retail Distribution
    HUB24

  • "The 2019 Advice Landscape report provides an insightful look into our industry in transition, including detailed, data-driven insights that support thoughtful decision making for those operating in the retail wealth management market. Morningstar was pleased to be able to contribute data for the new investment landscape chapter."

    Graham Dixon

    Head of Product & Client Solutions
    Morningstar

  • "The 2019 Landscape report should be essential reading for every stockbroking firm in Australia looking to expand their presence in the financial advice sector and strengthen their value proposition to consumers."

    Judith Fox

    CEO
    Stockbrokers and Financial Advisers Association (SAFAA)

  • "Magellan has chosen Adviser Ratings as one of our preferred data and insights partners for our retail wealth management business. We continue to be impressed with the innovation and depth of relevant industry insights they are bringing to the wealth industry during a period of significant change and disruption. As an asset manager, we want to have the most up-to-date information on the adviser community so we can better support and reach our current and prospective clients. The annual Landscape report has been an important piece of information for our business."

    Frank Casarotti

    General Manager Distribution
    Magellan Asset Management

  • "With increasing industry fragmentation the insights and perspective the Adviser Ratings team has delivered are an invaluable resource in understanding the current and future state of the market – a great report which leverages their unique data sets in new and interesting ways."

    Matt Heine

    Joint Managing Director
    Netwealth

  • "The richness of the dataset which underpins the 2019 Landscape report helps us generate insights into the how and why advisers are using listed products in their clients’ portfolios, and how the massive changes sweeping through the adviser channel may impact demand longer term."

    Andrew Campion

    Head of Investment Products
    ASX

  • "At a time when everyone in financial advice has an opinion, the Adviser Ratings Landscape report provides insights from which to make fact-based decisions. The comprehensive analysis demonstrates the size of the dislocation underway in financial advice but more importantly provides granularity around themes that have not been available until now."

    Matthew Rowe

    CEO
    CountPlus

  • "The Landscape report played an instrumental part in helping us strategise for 2020, specifically around targeting regional advisers and dealer groups. It’s an invaluable resource for our business."

    Jodie Hampshire

    Managing Director
    Russell Investments

  • "The Landscape report played an instrumental part in helping us strategise for 2020, specifically around targeting reginal advisers and Dealer Groups. It’s an invaluable resource for our business."

    Suzie Brown

    General Manager Distribution
    Integrity Life

  • "Adviser Ratings latest report on the current state of the financial advice sector and the changing landscape within, is comprehensive and filled with significant analysis. CVCheck has already utilised a large portion of this analysis into the development of its strategy direction within this particular industry. Pleasing to note was a section of the report highlighting the critical importance of professional background screening within the industry and how this screening activity supports the legal and regulatory obligations of the industry and its participants. Congratulations Adviser Ratings on a highly beneficial report to the market."

    Rod Sherwood

    CEO
    CV Check

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